FAQ
Frequently Asked Questions (FAQ)
What industries do you serve?
We serve businesses across various sectors including finance, retail, education, healthcare, logistics, and government. Our solutions are adaptable to both SMEs and large enterprises.
Can I engage multiple services at once?
Yes! We offer bundled service packages and customized solutions to meet your specific needs, whether it’s combining IT consulting with software development or SEO with marketing.
What does your IT consulting service include?
Our IT consulting covers system analysis, digital transformation strategy, infrastructure planning, cybersecurity audits, and technology roadmap development.
Do you offer ongoing IT support after consultation?
Yes, we offer post-consultation support, managed IT services, and project implementation to ensure smooth execution of your IT strategy.
What brands of hardware do you supply?
We distribute products from reputable brands like Dell, HP, Lenovo, Cisco, ASUS, and more. We also offer procurement support based on your unique requirements.
Do you provide warranty or after-sales service?
Yes, all hardware comes with official manufacturer warranties, and we offer assistance for claims, replacements, and technical support.
Do you build custom software or offer off-the-shelf solutions?
We do both. We specialize in custom-built software tailored to your business processes, and also deploy third-party solutions where appropriate.
What platforms do you develop for?
We develop for web, mobile (iOS & Android), desktop, and cloud platforms using modern and secure frameworks.
Is your e-invoicing solution Malaysia compliant?
Yes, our e-invoicing platform complies with Malaysia standards and meets government digital invoice regulations.
Can your system integrate with our existing accounting software?
Absolutely. We ensure compatibility and integration with popular systems like QuickBooks, Xero, MYOB, and others.
What types of events do you manage?
We handle corporate events, product launches, trade shows, seminars, virtual events, and promotional campaigns.
Do you offer marketing strategy and content creation?
Yes, we provide end-to-end marketing services including campaign strategy, branding, social media, and content creation.
How long does it take to see SEO results?
Typically, it takes 3–6 months to see significant results, depending on the competitiveness of your industry and keywords.
Do you offer one-time or monthly SEO packages?
We offer both one-time SEO audits and ongoing monthly packages for sustained growth and ranking improvements.
What types of copywriting do you provide?
We write website content, product descriptions, blog posts, press releases, social media copy, and ad content tailored to your brand.
Can you match our brand’s tone and style?
Yes, we conduct a brand voice analysis and work closely with you to ensure consistency across all content.
What cloud platforms do you work with?
We support AWS, Microsoft Azure, Google Cloud, and other major providers based on your business requirements.
Is cloud migration secure?
Yes, we follow best practices and use advanced security protocols to ensure a seamless and secure migration to the cloud.